Shipping

Packaging, Shipping, and Customs Duties

• Art Protection (Steps 1-3):

  To protect the surface of the original artwork, we carefully wrap it in high-quality acid-free paper. This prevents deterioration of the work during long-term storage.

• Inclusion of Certificate and Bonuses (Step 4):

  We include a Certificate of Authenticity proving the work is original, along with a thank-you card and a limited-edition postcard.

• Double Waterproof and Moisture-Proof Measures (Step 5):

  The artwork, placed in a transparent PP bag, is packed along with the documents into a sturdy waterproof zipper bag to thoroughly prevent water damage.

• Reinforcement to Prevent Bending (Steps 6-8):

  We securely sandwich the artwork between two high-strength cardboard sheets, reinforced with a 1.5mm thick backing board.

• Complete Four-Side Sealing (Steps 9-10):

  The four edges of the cardboard are firmly sealed with tape, creating a robust structure resistant to impact and bending during delivery.

• Final Waterproof Outer Packaging & EMS Shipment (Step 11):

  Finally, we wrap the entire exterior in a waterproof bag, attach the Japan Post Express Mail Service (EMS) label, and ship directly from our studio.

• Domestic Shipping (Yu-Pack): [ Flat rate 1,700 JPY ]

  As the basic fare for Yu-Pack was revised (increased) on October 2, 2026, we have increased the flat rate by 200 yen. We appreciate your understanding.

• International Shipping (EMS): Automatically calculated at checkout based on the destination region.

• Customs Duties: When shipping outside of Japan, customs duties and import taxes may be incurred in the destination country. Please note that these costs are to be borne by the purchaser (recipient).

• Customers residing in the EU may return their items for any reason within 14 days of receipt.